Account Management

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Overview The User Settings and Account Settings tools enable you to perform some basic administration tasks for your account. In User Settings, you ...
Wed, 17 Jul, 2019 at 9:22 AM
Learn about User Roles and Security
Questline grants access to Engage using a "least access needed", role-based security model. As a user of Engage, you are granted appropriate r...
Wed, 28 Aug, 2019 at 10:15 AM
How do I Change my Password?
Overview You can change your user account password at any time in Engage. Passwords must meet the following requirements to ensure the security of y...
Fri, 19 Apr, 2019 at 3:01 PM
How do I log out of Engage?
Overview When exiting Engage, you should log out rather than just closing your browser session to prevent unauthorized access to your account or custome...
Fri, 19 Apr, 2019 at 3:02 PM
How do I log out of Engage?
Overview You can set your personal time zone preference in Engage. Setting the time zone to match your local time zone makes the reporting features of t...
Fri, 13 Mar, 2020 at 5:56 PM
How do I use the Download Center?
Overview The download center is user-specific. It only shows reports that you have generated and any subscriber exports that you have run. The Download ...
Fri, 19 Apr, 2019 at 3:03 PM