Overview


On the Send reporting page, the SMS Metrics will display under the SMS header.



The View Message link opens a new window to display the text of the SMS message that was sent.


  • Total Sent: This value shows the total number of SMS messages sent. You can click on this number to pull up a report of the SMS numbers sent to, with dates/times. This report can be exported to your Download center.


  • Delivered: This value shows the total number of SMS messages that were successfully delivered. You can click on this number to pull up a report of the SMS numbers delivered to, with dates/times. This report can be exported to your Download center.


  • Failed: This value shows the total number of SMS messages that failed in transmission. You can click on this number to pull up a report of the SMS numbers that failed, with dates/times. This report can be exported to your Download center.


  • Opt-Outs: This value shows the total number of SMS recipients who sent STOP messages back to the SMS, opting out of subsequent text messages. You can click on this number to pull up a report of the SMS numbers that opted out, with dates/times. This report can be exported to your Download center.