To copy SMS messages, follow the steps below:


Steps


  1. On the Messages link at the top of the Engage screen, click the SMS tab.

    Result: The SMS Messages list displays.
     
  2. Click on the Copy icon in the row of the SMS message that you would like to copy.
    Result: The SMS message is copied and appears in the SMS message list with the name “Copy of” followed by the original message’s name.