Overview


Some email addresses are excluded from automated import based on the words or characters in the address. This is an intentional process to avoid potential negative impacts to your deliverability.


Purpose


During either a manual subscriber list import or a scheduled Data Import of subscribers, Engage will reject the import of any subscriber with an email address including one of a pre-defined set of likely “group inbox” or “no reply” prefixes/local parts. Emails to addresses of this type are more likely to be considered spam, and therefore to impact deliverability ratings.


This automatic suppression prevents email addresses that include these strings from being added via import, but subscribers owning addresses of this type can still sign up via a Sites landing page.


Roles/Prefixes


Any email address that matches the following list of mailboxes (the characters before the @domain part of the address) will be excluded, and the exclusion reported in the error report for the import.



abuse
jobs
spam
admin
listowner
spamtrap
administrator
list-request
subscribe
anonymous
listserv
support
billing
listserver
sysadmin
dns
mailerdaemon
systemadmin
dnsadmin
marketing
tech
domainadmin
news
trouble
domains
newsletter
undisclosed-recipients
dsnadmin
nobody
unsubscribe
editor
noreply
usenet
everyone
nospam
uucp
feedback
operations
webmaster
ftp
orders
whois
games
other
www
guest
owner
 
helpdesk
postmaster
 
hostmaster
privacy
 
info
root
 
investorrelations
sales
 
ispfeedback
security
 
ispsupport
service