Additions

  • Engage Sites for Engage Content publication can now use Questline-coded custom site templates.
  • Engage Content now includes Residential Gas, Residential Electric, Business Gas, and Business Electric articles. Article discovery now allows for search within these categories.
  • Users can now download all Activity listing for an individual subscriber from Subscriber Detail screen.

 

Removals

  • Self-Registered Subscriber export removed.
  • Outdated stored procedures removed from system.


Changes

  • Campaign Send downloads in Download center will show Campaign Send name rather than Campaign name in the filename.
  • Automated Program downloads will now show Automated Program and Step name in download filenames for easier identification.
  • Publishing an article from Engage Content now provides confirmation of publication. User can also view page in Sites from publication confirmation page.
  • When testing an Automated Program, “Wait Until” steps will now wait only 5 minutes, rather than waiting until the actual Step time.
  • Published Date on Engage Content reporting will now be the actual date of Site page publication, not Article modification.
  • Subscriber Keys within an account must be unique.
  • Segmentation will no longer consider empty strings as zeroes in numerical comparisons.
  • Direct URL access to deleted programs will show Invalid URL screen rather than System Error page.
  • The Program Wizard for Programs of types other than Welcome Series will now hide the Select a Workflow area when a User edits the Program.
  • Public URLs displayed in Engage Content screens for articles will now display the URL beginning with https instead of http.
  • Preference Center subscriptions language updated for clarity.
  • Engage Content article publication to Sites will additionally pass article Image and Summary for use by custom Sites templates.
  • Change to database read method to alleviate database record locks.
  • Standardization of Report Export names in Download Center, and of filename syntax.


 Fixes

  • Automated Programs: Send Email steps will be locked down and inaccessible even by direct URL for Inactive and Running programs.
  • Within the Click Activity and Click Map reports for Campaign sends, a correction was made to the calculation of Unique Clicks for subscribers clicking multiple links within a single email - Unique Clicks are now properly calculated as unique Subscriber/URL combinations rather than individual subscribers clicking within a send.
  • Sent report search is no longer case sensitive.
  • Program/Campaign subscriber imports with bad data rows skipped in Subscriber creation will no longer create invalid Automated Program Subscriber records to match bad rows.
  • Corrected issue with Click Activity data rows and Click Map entries not properly mapping to Click events in some cases.
  • Functionality restored to searching Completed drilldown in Automated Programs.
  • Automation and Content reporting timeframe selectors will now properly use user's time zone selection, preventing issues where time crosses into next day if displayed in UTC time.
  • Locked Content for Automated Program messages no longer gains semicolon at end of content upon use.
  • Columns in Click Activity reports in both Messaging and Automated Program reporting are now all valid sort selections.
  • Program display with sort or filter applied will now properly refresh after a Program is copied.
  • Copying a Campaign Send no longer results in UI spinner being stuck.
  • Subscriber export from Static Lists now properly includes custom attributes.
  • Fixed Segmentation to allow segmenting subscribers who are not a member of a selected List.
  • Numerous small UI and Text fixes:
    • Minor grammatical correction on Content Un-Publishing screen and Select Template page.
    • Icon display fixes to Select Message Grid and List in Automated Programs.
    • Browser favicons now display properly on Create from Template pages.
    • Engage browser page title added to Email, SMS, and Fax Content pages where it was missing.
    • Text fix to Delete Program button on Subscriber Details.
    • Text fix to Automation Template and Message screen breadcrumbs.
    • UI fixes to Sites template wizard.
    • Text fix to Total Sent screens when there are no sends for that channel.
    • Minor text changes to standardize Opt-Out language in Messaging and AP Content.
    • Minor text change to Spam Complaint drilldown report header and breadcrumb.
    • No Data screens fixed on Send Email detail screens and Template selection screens for views without data to display.
    • Text fixes to editing screens for Fax and SMS content.
    • Outdated buttons removed from Subscriber, Sender Profile, Program, Reporting, and Segment ‘No Data’ screens.
    • Text fix to Messaging Reporting Total Opens no results page.
    • No Data Available screen now displays in Messaging/Automation click activity when send/step has no click events.
    • Text fix to Click Map and Click Activity breadcrumb text to show proper term instead of ‘Overview’.
    • Cancel button now properly clears text from Subscriber modal.