Engage v.4.0.0 Release Notes Print

Modified on: Thu, 29 Nov, 2018 at 4:41 PM

This page documents all the new features, enhancements and visible changes included in this release of Engage. For information about the changes included in any other specific version of Engage, please see the release notes archive.

For detailed information on using any of Engage's features, please refer to the appropriate resources.


  • New “Advanced Reporting” features available for Engage Messaging with additional Email Engagement/Read Time and Email Client reporting
  • Subscriber view/management functions added to Engage Automation, including Program activity and membership management directly on individual Subscriber records
  • Program and step information added to header of Automated Program Click Map PDF export similar to Messaging Click Map PDF export
  • New Engage Sites template, page and asset management features
  • Additional warnings for invalid data comparisons in Segment creation, or in use of existing Segments in the Campaign Send Wizard
  • Expansion of API endpoints for subscribers, subscriptions, and unsubscribes
  • User-friendly handling of invalid preference center links
  • Added warning confirmation to subscriber uploads when using the Overwrite function due to the potential for inadvertent use and impact to an account's global subscriber pool




  • Redesign of Engage Messaging user interface to incorporate a clean, fluid layout with improved usability on different screen sizes and a new information architecture to provide easier access to account level features
  • Improved user experience for creation of campaigns, sends and content
  • Campaign and send level reporting updated to provide better visualization of important metrics and allow for improved viewing on mobile devices
  • Renaming of “Opt Out Groups” to Subscriptions throughout for improved understanding
  • “Click Rate” standardized to “Click Through Rate” throughout both Automation and Messaging for clarity
  • Moved display of system Failed message counts from Bounce reporting into a new report
  • Added subscriber attribute data to various subscriber downloads/exports


  • Fixes to dynamic link parsing in Click Maps in Messaging and Automation both
  • Corrected an issue where accessing a different account by direct URL would not place user on the account Dashboard.
  • Fixed Campaign Send reporting percentage rounding and significant digits display issues in some cases
  • Fixed an issue with inter-account navigation within Messaging Content tabs
  • Fixed issue uploading images via drag and drop in IE8/IE9
  • Segments can now be sorted by creator
  • Fixed issue where scheduled import files having only a header row and no data would fail
  • Fixed issue where subscriber files imported with Key column but no Channel column could not be imported
  • Engage Sites Templates pages – fixed Modified Date sorting errors and List View name links
  • Corrected issue with Send wizard Test Send function not allowing lists of multiple recipients
  • Fixed issue with ASCII codes for non-alphanumeric characters showing in some deletion dialogues
  • Adjusted time reporting on multiple report exports as well as Click Map PDF export to use user's timezone setting
  • Fixed issues with editing existing Opt Out Group/Subscription campaign attachments, from both Opt Out Group and Campaign  management
  • Fixed cross-application access issue between Messaging and Automation accounts for Automation-only users
  • Preference Center management:
    • Corrected issue whereby inactive subscribers or campaigns would cause errors when visiting the Preference Center
    • Restored Download Style Sheet feature
    • Fixed issue allowing user to edit CSS text box while uploading CSS file
    • Fixed “Restore default” action on Preference Center modification page
  • Fixed issue with image filetype extension validity checks during upload being case-sensitive
  • Minor UI correction upon copying existing campaigns.
  • Fixed bug with Opt Out Group unsubscribe links working only once per subscriber per campaign
  • Corrected Channel filter on Campaign reporting to properly list only channel features attached to account
  • Fixed issue with Email Content name not showing on Automated Program summaries
  • Fixed issue with cancelled Fax content uploads not being removed/inactivated

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