This page documents all the new features, enhancements and visible changes included in this release of Engage. For information about the changes included in any other specific version of Engage, please see the release notes archive.

For detailed information on using any of Engage's features, please refer to the appropriate resources.






  • The Engage site and the Engage Event Agent have been updated to change the way that the “Delivered” metric for a send is calculated; the new calculation is: Delivered = Total - Failed - HardBounce - BlockBounce. Complaint events no longer increase your block bounce count. In addition, all of the Sent metrics in production have been recreated based on these changes. 
  • The validation for “From Address” as part of Sender Profile in Engage Messaging was changed to be synchronous so you can't press the save button before the validation is done. Also added IsActive to the check. 
  • In Engage Messaging, fax content deletes were changed to be soft deletes.  
  • In Engage messaging, a validation was added to the Account screen to ensure that the user’s EmailAddress is unique.